DHC-E 12 12.0 kW 2.34 GPM Point-of-Use Tankless Electric Water Heater

Stock status: In stock
Country: United Kingdom

DHC-E 12 models are ideal for residential or commercial point-of-use sink applications including: bathrooms, offices, stores, malls, warehouses, restaurants, and gas stations. They may also work for single low-flow shower use under some conditions, and can be easily removed for over-wintering a seasonal cabin or cottage. They are electronically controlled and can be set to deliver water at the temperature you need. They heat water instantaneously and endlessly at 99% efficiency as it flows through the unit. Because they do not store hot water like tank water heaters, they have no stand-by energy losses. Venting is not necessary and the compact European design can be installed with the unit visible. A DHC-E is considerably smaller than a tank, saving space and allowing flexibility to determine the best location for installation. The number of sinks a DHC-E can supply depends on the temperature of the incoming cold water, the water rate through the unit, and the supply voltage. Refer to the DHC-E Sizing Guide to determine model suitability, especially for whole house use. Call Stiebel Eltron at 800.582.8423 with any sizing questions. Stiebel Eltron invented tankless electric water heating technology more than 90 years ago, and is still the industry pioneer and world leader today, with an engineering and manufacturing tradition of excellence.

  • DHC-E 12 provides hot water for multiple low- or medium-flow sinks, or for single low-flow shower whole house use in both cool and warm climates
  • DHC-E 12 is perfect for low flow single-shower seasonal cottage or cabin use as continuous hot water provides shower after shower
  • Requires 240 or 208-Volt electric service, 1 dedicated 50 Amp breaker and 6-Gauge copper wiring
  • Can be set on the front panel to supply water at the exact temperature desired from hand-washing temps of 86° to as high as 140°F if required by health codes
  • Can be set to limit output water temperature to 109°F
  • Self-modulating technology saves energy by adjusting electrical usage
  • DHC-E 12 is 99% efficient and typically results in savings of 15-20% in comparison with electric tank-type water heaters
  • Water connections are 1/2 in. NPT and should be detachable (such as braided steel flex connectors or isolation valves) to allow for easy servicing
  • Overheat safety protection and thermal protection reset are standard
  • 7-year leakage and 3-year parts residential and commercial warranty against defects in workmanship and materials under normal use
  • Stiebel Tankless Electric Buying Guide:




Product Depth (in.) 4.125
Product Height (in.) 14.1875
Product Width (in.) 7.875
Water Connection Size (in.) 1/2” NPT
Amperage (amps) 50
Application Type Point of Use
Electric Product Type Point of Use
Finish Family White
Flow Rate @ 35 F Rise (gallons/min) 1.82 gal (US)/min
Flow Rate @ 45 F Rise (gallons/min) 2.34
Flow Rate @ 55 F Rise (gallons/min) 1.49
Flow Rate @ 65 F Rise (gallons/min) 1.26
Fuel Type Electric
Heat Exchanger Warranty 7 Year
Indoor/Outdoor Indoor
Maximum Temperature (F) 140
Minimum Activation Rate (gpm) 0.264
Minimum Temperature (F) 86
Product Weight (lb.) 5.9lb
Required Volt Connection 240 volt
Returnable 90-Day
Uniform Energy Factor 0
Water Heater Features Overheat Protection,Wall Mountable
Wattage (watts) 12000
Certifications and Listings 4-UL Certified,CSA Listed,ETL Listed
Labor Warranty No Warranty
Part Warranty 3 Year